Heh! Man Puts *I Hate Bank Of America* Sign on HouseSomervell County Salon-Glen Rose, Rainbow, Nemo, Glass....Texas


 

Heh! Man Puts *I Hate Bank Of America* Sign on House
 


27 June 2008 at 9:09:20 AM
salon

Link via consumerist.

Now, I have to repeat that I also think Bank of America stinks. Here's my story I wrote a few months ago. It's funny because I am on Bank of America ONLY because I needed to be a cosigner on an account from someone in a different state. I told him I thought BOA stunk and he said he thought so too. Their customer service is the WORST.


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Comments!  
1 - pstern   30 Jun 2008 @ 4:42:33 AM 

And then there's the other side...

I've been a Bank of America customer for the past 25 years in several different states.  While I'm not "in love" with most banks, BoA has been pretty good with my bank accounts and loans.

Over the years BoA has merged and/or taken over various other banks and loan companies --- the last one being CountryWide --- and it is getting way too big to provide ongoing and consistent good customer service to all its clients; however, my experience has been that it is no worse to its clients than most other banks and financial institutions and actually it is better to its customers than many other such institutions.

Sorry, just based on my own experiences.


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2 - salon   30 Jun 2008 @ 9:40:52 AM 

Your last is my point. When Banks get so big that customer service goes down the toilet WHILE commercials on television attempt to make it be Not So in order to get yet more business, I long for the days when there were smaller banks that weren't swallowed up by the Beats.


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3 - pstern   30 Jun 2008 @ 10:26:09 AM 

I agree, but the same may be stated for all industries not just banking:  insurance, retail stores, airlines, theme and amusement parks, oil companies, energy, public education, etc., etc.


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4 - salon   30 Jun 2008 @ 11:09:45 AM 

Yeah... And.... when a company, from any venue, becomes so large and ubiquitous that it can no longer offer basic customer service, hopefully there are choices to turn to that aren't, again the Beast.


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5 - pstern   30 Jun 2008 @ 3:50:47 PM 

I'm afraid that won't happen in our lifetimes!  :)

Most of these big mergers don't work out well over the intermediate or long-term haul, but that doesn't stop big business from doing it.


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