Monitoring Cleburne Problems with an Iphone App (Johnson County TX) Somervell County Salon-Glen Rose, Rainbow, Nemo, Glass....Texas


Monitoring Cleburne Problems with an Iphone App (Johnson County TX)

5 October 2010 at 9:18:53 PM

The techie in me loves this. Saw on the Cleburne Times-Review site that Cleburne residents can get an app for their iphone or android that lets them take pictures of problems they see and report them to Cleburne City Hall.

The application allows residents to report and relay pictures to city hall when they encounter potholes, water leaks, graffiti, illegal dumps, high grass and other incidents.

I looked at the site and see that the website and phone apps are free.

How much is the app?

The custom iPhone, Android, and Web application is provided to Cities, Counties, Agencies, Councilpersons, Commissioners, and Departments free of charge. The app is free for citizens as well and can be downloaded from the App Store.

What a great idea.

How does it work?

Citizens download the app free of charge from the App store. When citizens see an issue to report, they can submit an electronic work request (app-order) via their mobile device. All information including GPS address, issue, details, and photos are transmitted electronically to the free website provided to you. The website will route the app-order to the department assigned to that request. Citizens have the option to receive updates on the app-order status as well as subscribe to receive alerts from your organization.

What are the benefits of this app?

Real time transmission of requests 24/7 with GPS addresses and photos provide efficiencies for completing and assigning work to field workers. Data collected allows staff and management to visually see citizens’ issues. This will allow your personnel to effectively target areas of concern.


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1 - daisysmom   6 Oct 2010 @ 11:41:02 AM 

This is cool!  I kind wanna play!  Think GR will got on board? 

2 - salon   6 Oct 2010 @ 11:46:50 AM 

@daisymom. me too! I don't know, but I sent the link to Peggy Busch yesterday-she's on vacay this week.

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3 - daisysmom   7 Oct 2010 @ 10:25:57 AM 

UGH!  I just hate it when typos make me "sound" like an idiot.  "This is cool! I kind OF want to play! Think GR will GET on board?"

4 - salon   7 Oct 2010 @ 10:57:42 AM 

Hee. I thought you were going to tell me about all MY typos:).

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5 - OldBridge   9 Oct 2010 @ 10:29:47 AM 

Let's think about this. I have high weeds, an inoperable vehicle, and fences in disrepair. I guess 'dustproof' parking is 'garage parking'.   Since I don't have a garage, all my parking must be 'non-dustfree'.  As to the meaning of junk, open structures, and outside storage; these seem pretty vague, but I'm probably the proud possessor of all three art forms.

Reflecting on this, I'm content with this state of affairs.  My wife probably thinks I should be outside mowing instead of pondering this philosophic issue here at my computer, but I can live with that, too.

I'm a rural denizen, but I suspect there are more than a few people in Cleburne who share my aesthetic sensibility.

I'd like to hear if this issue comes up at the next city hall meeting in Cleburne. There may be some protests.  It is one thing to knowingly buy into a gated community with a home-owner association fining you for forgetting to mow your lawn, but a city encouraging neighbors to start photographing the house across the street's weeds and 'non-dustproof parking' is a different thing.


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6 - humanbeing   9 Oct 2010 @ 10:32:42 AM 

I'm with you, OldBridge...'non-dustproof'?  What a laugh!

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7 - salon   9 Oct 2010 @ 10:58:51 AM 

Heh. This is why I live in the country. Both my lawnmowers right now, are frustratingly, still in for repair. I've never looked so forward to mowing the lawn in my life:)

I have to differ about the application, however. People are going to complain to the city about code violators and this app helps the enforcement area to see whether a complaint is justified, as well as know where it is. I agree that the non-dustproof category sounds a little silly but I would imagine that the inspection department would throw out the ones that are from cranks.

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